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A First-Time Visitor’s Guide to Australia: Q&A with Travel Advisor Amy Annis

When Ciao Bambino Senior Travel Advisor Amy Annis set off for her first trip to Australia, she and her husband, Ted, carried two very different pictures in their heads. He imagined venomous wildlife and dusty red deserts; she expected a more polished urban vibe. Over two weeks on the east coast — Brisbane, the Daintree Rainforest, Sydney, Adelaide and Melbourne — they found a destination that surprised them both: walkable, green cities with serious food and wine credentials; a Great Barrier Reef in far better shape than expected; and some of the warmest hospitality they’ve experienced in all their travels.

We sat down with Amy to talk through the itinerary, what she’d do differently on a return visit and how she’d structure an Australia trip for families versus adults.

A smiling man in sunglasses and a floral shirt bends down to pet a gray kangaroo on the head in a sunny eucalyptus grove. Another person's outstretched hand feeds the kangaroo from the right edge of the frame.
Amy Annis’ husband, Ted, enjoys a moment with a kangaroo at a rescue center outside Adelaide

Advisor Q&A: Amy Annis on Australia’s Family and Foodie Highlights

Ciao Bambino: Walk us through your itinerary. When did you go and where did you start?

Amy Annis: We were there a good full two weeks in February (so, summer in Australia). We started in Brisbane, and we were only there for a short period. From there we flew to the coast near Cairns and stayed in the Daintree Rainforest, then Sydney, Adelaide and Melbourne.

CB: Going into it, what were your expectations, and how did the country surprise you?

AA: When I said we were going to Australia, my husband pictured snakes, spiders and Mad Max. That was his impression of what he was going to see. He did really want to swim the Great Barrier Reef — he’s very much a swimmer and loves that kind of experience. I was picturing something a little more sophisticated. We ended up being blown away by the blend of natural beauty and human-made experiences and the ability to immerse in both … for example, the penguin march near Melbourne versus the Sydney Opera House, or the Great Barrier Reef versus Melbourne’s architecture and well-laid-out city streets. It’s impossible not to fall in love with a country that offers so much for any traveler.

A smiling couple in sunglasses takes a selfie along a waterfront walkway with the Sydney Harbour Bridge spanning the background. A cruise ship, ferries, and pedestrians are visible along the harbor under a cloudy sky.
Amy and Ted near the Sydney Harbour Bridge

CB: How are the big cities different from one another? They’re all large, but do they have distinct personalities?

AA: Sydney is the most cosmopolitan — obviously iconic, with the Opera House, the Harbour Bridge, Bondi Beach close by. It’s hard to build an Australia trip without stopping in Sydney, and we loved it. We had an amazing food tour there with a very charming guide who took us to a great little wine bar, then to dinner in a neighborhood where all the locals go — a tiny off-the-beaten-path restaurant with maybe seven tables. The food was fabulous, and we never would have found it on our own.

We also did a harbor cruise with a bottle of wine and some berries. Our host wasn’t a guide per se, but a very good conversationalist who could chat about the history of the harbor, what it was like during World War II and the famous people who’ve lived in the unique homes overlooking the water. If anyone is a bit of a celebrity follower, that would be really fascinating for them. And I wasn’t especially excited about the Opera House tour, but it turned out to be fascinating — the architecture, the history of the architect and what he went through to get it built. There’s so much more to it than you’d think from just looking at it, and it just ties you to what makes the city unique and valuable.

A circular sandstone war memorial with fluted columns stands on a checkered stone plaza, surrounded by high-rise office towers in Brisbane. Battle names are inscribed around the frieze, and an eternal flame is visible between the columns.
Brisbane’s Shrine of Remembrance, in ANZAC Square in the heart of the city, was completed in 1930 to honor Australians who served in World War I. Photo by Neon Wang on Unsplash

Brisbane is known for its colonial architecture, and we only had one night there, so we just dipped our toes in. What I saw is a very walkable city — green, full of parks, beautifully maintained and proud of their historic buildings. I think it’s kind of an up-and-coming destination. I suspect if I’d dug deeper, I would have found a lot of interesting food experiences there too.

Melbourne is extremely diverse. Students come from all over the world to attend university there, and you can see how much the city values that — they’ve made it wonderfully bikeable, and we biked all over. Of all the cities, Melbourne is the one where you feel a bit of European flair. They’ve maintained a lot of the older structures, so it feels a little like walking around Europe: charming streets, beautiful old trees, very green. They’re very into their sports. If I could live in Melbourne, I would. It was everything I’d want in a city.

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I don’t think Adelaide is quite ready yet for the luxury traveler, at least the city itself. The Adelaide Hills are another story. If someone doesn’t mind getting into the countryside and staying at a charming Relais & Châteaux-style property, that’s the way to do it.

CB: Beyond the cities themselves, what struck you about Australia overall?

AA: The people. They’re charming, supportive and helpful — the hospitality is amazing. There was not one time I stopped someone or asked for directions that I wasn’t thoroughly helped and smiled at. There’s huge value in a culture that feels happy … You feel it everywhere.

A group of little penguins with slate-blue backs and white bellies waddles across wet sand at dusk. The birds are clustered together as they cross the beach, with the ocean visible in blue tones behind them.
Each evening at dusk, hundreds of little penguins come ashore at Phillip Island near Melbourne and cross the sand to their burrows — a nightly ritual visitors can watch from steps away

CB: How would you prioritize the itinerary for a family versus an adults-only trip?

AA: For a family, I’d absolutely do the penguin parade [at Phillip Island] outside Melbourne. It was adorable and special. If the kids are old enough, you can add biking and food experiences and really enjoy Melbourne. Sydney is important, and the Great Barrier Reef is really important if the kids want to see it. I was so excited by the reef — it’s not as damaged as I was expecting. The restoration efforts are working, and the colors were incredible, like nothing I’ve seen anywhere in the world.

I’m a bit of a scaredy-cat in the water, but I didn’t feel afraid at all. I loved snorkeling. I did swim past a shark, which was a little scary, but I knew I was safe. The boat team was a well-oiled machine and clear in safety protocol. It ended up being one of those travel experiences I’ll never forget.

A three-photo collage shows a snorkeler in a wetsuit and yellow fins underwater, a red and orange anemonefish with a blue stripe nestled in a bubble-tip anemone, and a branching red sea fan coral. All three images were taken on the Great Barrier Reef in clear blue water.
Snorkeling the Great Barrier Reef offers a close-up view of an incredible variety of fish, coral, anemones and other marine life

CB: Where did you base for the Great Barrier Reef?

AA: We flew into Cairns and drove to the jungle, basically. We stayed at a luxury lodge in the Daintree Rainforest that was gorgeous with treehouse-like suites. While we were there, I also did a deep dive into Aboriginal history. We visited two museums focused on it, and we did a rainforest walk with a guide whose family history is tied to that land. She showed us the medicinal uses of the plants her ancestors gathered. It was extremely interesting and I had no idea how much there was to learn.

Orange lichen-covered granite boulders line a rocky Tasmanian coastline, with turquoise water and distant headlands stretching along the shore. Puffy clouds drift across a bright blue sky above the coastal scrub growing between the rocks.
Freycinet National Park is among the most beautiful areas of Tasmania. Photo by Stephen Irwin on Unsplash

CB: Any reason you left out the Red Centre and Uluru?

AA: Something had to give, and that was it. I’ve had clients do Uluru, and I think I would have loved it — it would have given Ted a little taste of what he originally pictured. I also think it would be great for kids because of the geology component and the resorts there.

The one place I wish we’d gone is Tasmania. I’d substitute Hobart for Adelaide, or do Kangaroo Island off Adelaide instead of the city. I sent another couple to Tasmania, and for hiking and activity, they absolutely loved it. If someone wants that New Zealand kind of feel, Tasmania is the place.

Rows of sculptural French pastries fill a glass display case, including glossy burgundy domes, bright green mango yuzu desserts wrapped in chocolate, and cakes shaped like realistic pears and cherries. Printed labels identify flavors such as Beauty Berry, Mango Yuzu, and Cherry.
Foodie finds are everywhere in Melbourne, including mouthwatering sweets

CB: Let’s talk food. What stuck with you?

AA: The diversity, Melbourne especially. We did a food tour there — Chinese, Indian, a little Japanese. There are streets and streets of restaurants. One day we took the tram from our hotel into the city, walked all over and just ate all day. It was so much fun. You feel like you can eat anything: tonight it’s Italian; tomorrow night it’s something else entirely. I tried kangaroo and crocodile — both good, though not something I’ll go out of my way to order again. In Melbourne we went to the outdoor market and had fresh oysters and all kinds of things.

For families, I’d say if your kids are even a little adventurous, do the food tours. They’ll see things they won’t see in the States. And there are plenty of sweets, so you can encourage them along the way — no one needs to get stuck on trying kangaroo when there’s a chocolate-covered something right around the corner, plus ice cream, gelato and all the fun stuff.

A tasting flight of white and red wines is arranged on a printed placemat at Shaw + Smith winery, with each glass positioned over its label and tasting notes. A white plate with a fork and knife sits in the foreground, and wine bottles line the back of the wooden table.
Adelaide is famed for its Chardonnays, Sauvignon Blancs and Pinot Noirs

CB: What about the wine? Did you do any wine experiences?

AA: We did, and that was my favorite day in Adelaide — heading into the hills. We visited a wildlife sanctuary where you can see rescued kangaroos and koalas up close, then spent the afternoon at two beautiful wineries with incredible snacks alongside the tastings. The Chardonnays specifically won us over — smooth and buttery without that overpowering oaky quality that turns so many people off. Much like drinking rosé in Provence or a great Brunello in Italy, they have the soil and the growing conditions for something unique, and they make the most of it.

A koala sits in profile on a bare eucalyptus branch, gripping the wood with its dark claws. Its fluffy gray ears, white chest, and rounded nose are visible against a background of wooden fencing and hanging eucalyptus leaves.
A koala hangs out at the rescue center near Adelaide

CB: If you were setting expectations for a family or a group of adults headed to Australia, what are the top things you’d want them to know?

AA: First, the cities matter; you’re going to get more of a touch on the culture of the country. But you don’t have to do all of them. Pick your intro — Sydney, Brisbane or Melbourne — and I’d probably steer people toward Melbourne. Then build from interests. For an active family, add Hobart or Uluru. If anyone has an interest in diving or snorkeling, the Great Barrier Reef is a must-do, 100 percent.

More than anything, I’d dig into a client’s interests first, then say, “Here’s what I think you’d enjoy.” Having been there makes all the difference. Until you’ve seen a country yourself, you can’t fully understand its different components, and once you have, you can listen to what a client is imagining, sometimes redirect their expectations and land on the trip they’ll really love.

Relevant Links:

Browse all destinations and accommodations in Australia on Ciao Bambino

An Australia family vacation for spring break? Yes!

A perfect 2-week itinerary for Australia with kids

Tasmania with kids: An unforgettable Aussie side trip

Why visiting New Zealand with kids is easier than you think

Best New Zealand travel tips for a family vacation

Photos by Amy Annis except where noted.

Editor’s note: This post was accurate when published. We advise checking independently for the latest information and updates. Ciao Bambino does not accept responsibility or liability for any errors or omissions in, or for any actions taken based on, the information presented. 

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