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Casitas are stylish and offer generous space for families with roomy and nicely appointed bathrooms. A large balcony provides views of the lagoon and/or resort. There are several pools to choose from along with activities for the children at the kids’ club. The beach is clean and well-maintained with turquoise-blue waters. Golf carts and boat rides make for easy transport throughout this rather large resort. There are several restaurants to choose from although our experience was that the lunch options were better than the dinner selections. The close proximity to town (10 minute drive, $15 cab ride) makes this resort seem remote and serene, while easily accessible to the restaurants, bars, and cafes of Playa del Carmen. Service is excellent throughout the resort. Try and select an upgraded room (Casita or Casita Suite).
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This is a challenging time for our clients given the uncertainty around the spread of coronavirus, particularly for those with near-term travel plans in impacted areas. We’re working with our suppliers on being flexible with their booking conditions, and enabling families to postpone travel to a later date without a penalty, when possible. Likewise, given the unpredictability around destinations that may be impacted in the future, we’re helping clients planning new trips and understand ways that they can protect themselves until the situation improves. We are ready to help our clients work through questions and concerns.