Fairmont Mayakoba

Riviera Maya

Carretera Federal Cancun KM 298, Playa Del Carmen

  • Baby Ready
  • Toddler Fun
  • School Age Action
  • Cool for Teens
  • Hotels with a Kids' Pool
  • Hotels with Kids' Clubs
  • Casitas are stylish and offer generous space for families with roomy and nicely appointed bathrooms. A large balcony provides views of the lagoon and/or resort. There are several pools to choose from along with activities for the children at the kids’ club. The beach is clean and well-maintained with turquoise-blue waters. Golf carts and boat rides make for easy transport throughout this rather large resort. There are several restaurants to choose from although our experience was that the lunch options were better than the dinner selections. The close proximity to town (10 minute drive, $15 cab ride) makes this resort seem remote and serene, while easily accessible to the restaurants, bars, and cafes of Playa del Carmen. Service is excellent throughout the resort. Try and select an upgraded room (Casita or Casita Suite).

    • Category: Resort
    • Location: Seaside
    • Standard: Upscale
    • Style: Contemporary
    Discover the location of this hotel.

    Our Reviewer's Favorite Features

    • Baby Ready: Complimentary crib and highchair available
    • Baby Ready and Toddler Fun: Eat for free in all restaurants
    • Baby Ready and Toddler Fun: Complimentary amenity kits including a stuffed animal, no-tears wash, bubble bath, toothpaste/toothbrush
    • Toddler Fun: Open, safe areas for running around
    • Toddler Fun: Near park or playground
    • School Age Action: Near age-appropriate sights and activities
    • All ages: Three complimentary hours at the Kids Club
    • Family-friendly public areas
    • Variety of room options for families
    • Fantastic atmosphere and views
    • Well-appointed accommodations
    • Value-oriented pricing

    Families Should Know

    • Connecting rooms available in all categories
    • Surf can be rough in this area
    • Kids’ pool available, with a water slide
    • Kids’ Club ages 4-12 – Three complimentary hours of supervised activities per day. Beyond that, fees start at $US 35 per day.
    • Teen Room by PlayStation ages 10-17 – Three complimentary hours of fun per day
    • Babysitting starts at $US 20 per hour for 1-2 children, $US 24 per hour for 3 children
    • Free WIFI in public areas and rooms

    Sports + Activities

    • swimming
    • beach
    • BMW bicycles for every member of the family
    • tennis and paddle courts
    • complimentary non-motorized water sports – kayaks, catamaran, paddle surf, snorkeling
    • El Camaleon Golf Course
    • Jim McLean Golf School for adults and kids

    Local Excursions

    • Playa del Carmen
    • Xcaret – wildlife park, great for small children
    • Tulum
    • Chichen Itza Ruins


    • standard rooms, rooms inside small casitas and suites
    • ceiling fans/air-conditioning
    • TV/CD player
    • private plunge pools for beach area suites, ocean front suites and specialty suites
    • mini bar/safe/hair dryer
    • twice-daily housekeeping services, plus daily turn down service
    • 24-hour room service
    • 24-hour concierge
    • 24-hour laundry service
    • 24-hour intern transportation and transfers to the other hotels inside Mayakoba and to the Golf Course El Camaleon
    • complimentary WIFI
    • fitness center
    • Willow Stream Spa
    • 3 restaurants, 1 lobby lounge, 2 swim-up bars, 1 cafe maya (deli store)
    • 5 adult and kid’s pools
    • golf
    • tennis and paddle courts
    • onsite actitivies desk, car rental and travel agency
    • kids’ club ages 4-12
    • teen room by PlayStation ages 12-17
    • babysitting on request
    • free private parking
    • disabled access
    # of peopleStarting at
    • D - daily pricing
    • W - weekly pricing
    • T - tax included
    • B - breakfast included
    • I - all-inclusive

    Preferred Room

    Signature Casita Room and Signature Casita Suite

    Guest Room Highlights

    • Spacious
    • Well-appointed
    • Good configuration for sleeping
    • Comfortable beds
    • Beautiful view
    • Nice bathroom
    • Great shower
    • Convenient location on property
    • Safe for babies/toddlers

    Booking Conditions

    • No deposit required
    • Holiday Season (Dec 16-Jan 4) – 1 night non-refundable deposit required at time of booking, cancellation 60 days prior to arrival = full stay penalty
    • Cancellation <7 days prior to arrival: 2 night penalty
    • Extra bed: $US 60 (includes tax) daily fee
    • Cribs and high chairs: complimentary
    • Check-in is 3p and check-out is Noon